Privacy Policy

I am committed to protecting your privacy. This privacy policy explains my data processing practices and your options regarding the ways in which your personal data is used. This Privacy Policy describes how and when information is collected, used, and shared when you purchase an item from me, contact me, or otherwise use services through this website.

This Privacy Policy does not apply to the practices of third parties that I do not own or control.

Dolapo is a designer and maker and operates this site (www.dolapojames.com)

Information We Collect

To fulfil your order, you must provide me with certain information such as your name, email address, telephone number, postal address, billing information, payment information, and the details of the product that you’re ordering.

If you create an account, your name, address, email and phone number will be stored and used to populate the checkout for future orders.

Why We Need Your Information and How I Use It

I respect your privacy and promise to use any information we hold about you in a safe and responsible way.

I rely on a number of legal bases to collect, use, and share your information, including:

  • as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;

  • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;

  • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

Comments

When visitors leave comments on the site I collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Contact forms

When you submit a contact form, you are providing me with your name and email address. I keep this information solely for customer service purposes and for no longer than a period of 7 days after the query is answered after which it is deleted. I do not use the information submitted in contact forms for marketing purposes.

Cookies

“Cookies” are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser.

If you leave a comment on my site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, a temporary cookie will determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, several cookies save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

When you purchase from me, you will be asked to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. This information will be used for purposes, such as, to:

  • Send you information about your account and order

  • Respond to your requests, including refunds and complaints

  • Process payments and prevent fraud

  • Set up your account for our store

  • Comply with any legal obligations we have, such as calculating taxes

Website Analytics

My website uses Google Analytics which is a service that transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate users IP addresses with any other data held by Google. I use reports provided by Google Analytics to help us understand website traffic and usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Payments

I accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the Stripe Privacy Policy for more details.

Information Sharing and Disclosure

Information about customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

  • Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

  • Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in our Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce our agreements. I generally keep your data for the following time period: 5 years.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so I can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on my website (if any), I also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). I can also see and edit that information.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

  • You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

  • Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

  • You can object to receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

  • If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data I hold about you, including any data you have provided to me. You can also request that I erase any personal data I hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes.

How to Contact Me

For purposes of EU data protection law, I, Dolapo James, am the data controller of your personal information. If you have any questions or concerns, you may contact me at oludolapo @hotmail.com